Privacy policy

Zetprime – Grocery Delivery App

Effective Date: 17 February 2026

Zetprime mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our grocery delivery services.

By using Zetprime, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

  • Mobile number

  • Email address

  • Delivery address

  • Payment details

  • Account login details

b) Location Information

We may collect real-time location data to:

  • Provide accurate delivery services

  • Show nearby stores

  • Improve delivery tracking

c) Device Information

  • Device type

  • Operating system

  • App version

  • IP address

  • Usage data

d) Payment Information

Payments are processed securely through third-party payment gateways. We do not store your complete card details on our servers.


2. How We Use Your Information

We use the collected information to:

  • Process grocery orders

  • Deliver products to your address

  • Provide customer support

  • Send order updates and notifications

  • Improve our app and services

  • Prevent fraud and ensure security


3. Sharing of Information

We may share your information with:

  • Delivery partners for order fulfillment

  • Payment gateway providers

  • Service providers helping operate our business

  • Government authorities when required by law

We do not sell your personal information to third parties.


4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.


5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.


6. Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent where applicable

To exercise these rights, contact us at the email provided below.


7. Children’s Privacy

Zetprime does not knowingly collect personal information from children under 13 years of age. If we become aware of such data, we will delete it immediately.


8. Third-Party Services

Our app may contain links or integrations with third-party services. We are not responsible for their privacy practices.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app with an updated effective date.


10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: contact@zetprime.com
Address: Firojpur, Saran, Bihar – 841402, India